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Q&A

Q & A

We introduce questions that are often asked by customers in a Q & A format.
If you have any questions not listed below, please contact us by email or phone.
  • Hotel / Guest rooms

    Regarding the issuance of receipts due to the introduction of the invoice system

    With the introduction of the invoice system starting October 1, 2023,
    The specifications of the receipts issued by our hotel have also changContinue reading
  • Hotel / Guest rooms

    Can I invite friends to my room?

    For single occupancy, we strictly prohibit any companions or visitors other than the guest from entering the lobby or entering the guest rooContinue reading
  • Hotel / Guest rooms

    Can I extend the check-out time (11:00)?

    Yes.Yes, available.(Paid service)

    ■Extension fee
    Every hour from 11:00:1,000 yen (Guideline)
    *Customers who wish to extend the stay until 1Continue reading
  • Hotel / Guest rooms

    Is internet available in the room?

    All rooms are equipped with wired LAN and free Wifi.
    Please select "ROSE GARDEN HOTEL" when connecting to Wifi.
  • Hotel / Guest rooms

    Can one adult and one infant stay in a single plan?

    If you are younger than elementary school, you will be lying on the bed.
    It is possible to stay with a single plan (1 adult).
    Please fill inContinue reading
  • Hotel / Guest rooms

    Is elementary school student an adult fee?

    If you wish to use existing bed, there is no additional charge,
    Adult rates for children-only accommodations such as expeditions and group aContinue reading

Reservation / Inquiry

If you have any questions, please contact us.

084-928-2777