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Q & A

We introduce questions that are often asked by customers in a Q & A format.
If you have any questions not listed below, please contact us by email or phone.
  • Can I extend the check-out time (11:00)?

    Yes.Yes, available.(Paid service)

    ■Extension fee
    Every hour from 11:00:1,000 yen (Guideline)
    *Customers who wish to extend the stay until 1Continue reading
  • Is it okay to drive suddenly on the day?

    It is okay to come by car on the day.
    With parking lot (4 cars) next to the hotel entrance
    There is a parking space for 6 cars in the flat pContinue reading
  • Can large trucks and buses be parked?

    I am very sorry.
    Please understand that large special vehicles, trucks, buses, etc. cannot be parked.

    Vehicles with a total length of more Continue reading
  • Can I print, send / receive faxes, or copy? Prices?

    Yes.Yes, available.(Paid service)
    <① Data printing>
    Lobby on the 1st floor of the facility
    You can print USB data etc. (some are fContinue reading
  • Is internet available in the room?

    All rooms are equipped with wired LAN and free Wifi.
    Please select "ROSE GARDEN HOTEL" when connecting to Wifi.
  • Can one adult and one infant stay in a single plan?

    If you are younger than elementary school, you will be lying on the bed.
    It is possible to stay with a single plan (1 adult).
    Please fill inContinue reading
  • Is elementary school student an adult fee?

    If you wish to use existing bed, there is no additional charge,
    Adult rates for children-only accommodations such as expeditions and group aContinue reading
  • Is there a coin laundry in the hotel?

    We have one washing machine and one dryer on the 4th floor.
    Laundry detergent is available free of charge.

    ■Washing machine:200 Continue reading
  • What time can you eat breakfast?

    Breakfast is from 6:30 to 9:30 in the morning (last order at 9:00).
    Japanese set meal     850 yen
    Egg over rice 500 yen
  • Do you have breakfast for children?

    I am very sorry.
    Breakfast will be the same as for adults.
    Adults 850 yen Children are offered for 500 yen.
  • Is there a place to eat and drink in this facility?

    Breakfast only is available at the Coffee Shop Bara (restaurant).
    At other times, there are no restaurants or coffee shops in the facility.
    Continue reading

Reservation / Inquiry

If you have any questions, please contact us.